Exclusive Car Finance understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits www.exclusivecarfinance.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. You will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

1. Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

• “Account” means an account required to access and/or use certain areas and features of Our Site;
• “Cookie” means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in the section below;
• “Cookie Law” means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended from time to time;
• “Personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 — the General Data Protection Regulation (“GDPR”); and
• “We/Us/Our” means Exclusive Car Finance.

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

2. What Information We Collect

We may collect personal information (which means any information about an individual whose identity is apparent or can be reasonably ascertained from such information) from you in connection with a service or product provided to you by us, including:

• Your name
• Telephone number
• Email address
• Date of birth
• Employment details (including place of work and income)
• Address
• Details of expenditure
• Passport information
• Driving license details
• Bank details
• Credit history
• Insurance details
• Information regarding your dependents
• IP addresses
• Transaction and credit card information

Where information fields are marked as mandatory on any application form that you complete, you will need to provide such information in order for us to continue with your application. Should you complete mandatory sections of the application form but not complete the application, we may use the information provided to contact you to provide support with the application process.

3. How We Collect Your Information

We may collect information in connection with the following activities:

• When you apply for or purchase any product or service from us;
• When you provide information to us on Our Site, via social media, or over the phone;
• When you request information or assistance from us;
• Information provided to us by third parties, including lenders, credit reference agencies, motor dealers, brokers, and introducers.

4. Use of Your Information

We may use your information for:

• Providing the product or service you applied for;
• Allowing us and third-party lenders to consider and process your application;
• Confirming, updating, and improving our customer records;
• Responding to queries or complaints;
• Complying with legal obligations, including fraud prevention and money laundering.

5. How We Might Share Your Information

We may share your information with third parties, including:

• Brokers, introducers, lenders, and motor dealers;
• Service providers to assist us in delivering our services;
• Credit reference agencies, fraud prevention agencies, and law enforcement bodies.

6. Retention of Your Personal Information

We will retain your personal information in line with applicable laws. We will retain your data for up to six years after our last engagement with you.

7. Sensitive Personal Data

Sensitive personal data, such as health or criminal convictions, will only be processed if voluntarily provided by you or required to deliver our services.

8. Marketing

Where you consent, we may send you marketing communications about products or services that may be of interest. You can unsubscribe from these communications at any time.

9. Keeping Your Information Secure

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse.

10. Cookies

Our website uses cookies to enhance user experience and analyze traffic. For more information on how we use cookies, please refer to our Cookie Policy.

11. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on Our Site, and you are deemed to have accepted the terms upon your continued use of Our Site.

12. How Long We Store Your Personal Information

We will store your personal information for up to six years after the end of our relationship with you or for as long as necessary to comply with legal obligations.

13. Your Rights

You have the right to:

• Access your personal information.
• Rectify inaccurate information.
• Request the deletion of your data.
• Restrict the processing of your data.
• Object to data processing.
• Request data portability.

14. Exercising Your Rights

You can exercise your rights by contacting us at:

Email: info@exclusivecarfinance.co.uk
Phone: 07467607228

15. Lodging a Complaint

If you wish to lodge a complaint about how we handle your personal information, you can contact us at the details above. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via their website: https://ico.org.uk/make-a-complaint/ or by phone at 0303 123 1113.